Welcome to Zoiful Wellness ("Zoiful Wellness," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of the Zoiful Wellness website, products, services, educational content, wellness consultations, communications, and any related offerings.
By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you should not use our website or services.
1. Eligibility
You must be at least eighteen (18) years of age, or the age of majority in your jurisdiction where applicable, to purchase products or use services offered through this website.
By using our website or services, you represent that all information you provide is truthful, accurate, complete, and current.
2. Services
Zoiful Wellness provides wellness education, nutritional guidance, dietary supplements, wellness-related products, customer support, and administrative services related to wellness programs.
Where applicable, certain healthcare-related services may be provided by independent licensed healthcare providers or affiliated medical practices in accordance with applicable federal and state laws.
Descriptions, pricing, availability, and features of products and services may change without prior notice.
3. Medical Disclaimer
Information provided through the Zoiful Wellness website, social media channels, educational materials, emails, text messages, consultations, or other communications is provided solely for general educational and informational purposes.
Nothing contained on this website constitutes medical advice, diagnosis, or treatment, nor should it be interpreted as establishing a physician-patient relationship with Zoiful Wellness.
You should always consult your physician or another qualified healthcare professional regarding any medical condition, treatment decision, medication, dietary supplement, or wellness program.
Do not disregard professional medical advice or delay seeking medical care because of information obtained through this website.
If you believe you are experiencing a medical emergency, immediately call 911 or seek emergency medical attention.
Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration unless specifically stated. Products offered by Zoiful Wellness are not intended to diagnose, treat, cure, or prevent any disease.
4. Healthcare Services and Prescription Eligibility
Where healthcare services are available, they are provided by independent licensed healthcare providers or affiliated medical practices exercising their own independent professional judgment.
Zoiful Wellness provides administrative, technology, educational, customer support, and fulfillment-related services but does not direct, control, or interfere with clinical decision-making by licensed healthcare providers.
Submission of health information, completion of medical questionnaires, scheduling a consultation, or payment for services does not guarantee:
Approval for treatment
Issuance of a prescription
Laboratory testing
Medication availability
Any specific healthcare outcome
Healthcare providers determine whether treatment, prescriptions, laboratory testing, or follow-up care are medically appropriate based on your medical history, applicable standards of care, and state and federal law.
5. Client Responsibilities
You agree to:
Provide accurate, truthful, and complete information.
Promptly update any changes to your contact or health information when applicable.
Follow instructions provided by licensed healthcare professionals.
Use products only as directed.
Notify your healthcare provider regarding changes in medications or medical conditions.
Use the website and services only for lawful purposes.
Providing false or misleading information may result in denial of services or cancellation of orders where permitted by law.
6. Orders, Payments, and Fulfillment
By placing an order, you authorize Zoiful Wellness and its third-party payment processors to charge your selected payment method for all applicable fees, taxes, shipping charges, and authorized purchases.
Prices, product availability, and service offerings may change without prior notice.
Certain products or services may require additional verification before processing or fulfillment.
Orders may be delayed or canceled if required information is incomplete, inaccurate, or cannot be verified.
Shipping dates are estimates only. Zoiful Wellness is not responsible for delays caused by shipping carriers, pharmacies, manufacturers, weather events, supply shortages, governmental actions, or other circumstances beyond our reasonable control.
7. Returns and Refunds
Refund eligibility depends upon the specific product or service purchased and its fulfillment status.
Healthcare consultations, telehealth services, prescriptions, laboratory testing, customized products, and opened consumable products may not be eligible for refunds where permitted by applicable law.
All website content, including text, graphics, logos, trademarks, product names, videos, educational materials, software, images, and other intellectual property, is owned by or licensed to Zoiful Wellness unless otherwise indicated.
No content may be copied, reproduced, distributed, modified, published, transmitted, displayed, or commercially exploited without prior written permission from Zoiful Wellness.
10. Acceptable Use
You agree not to:
Violate any applicable law or regulation.
Attempt unauthorized access to our systems.
Interfere with website security or functionality.
Submit fraudulent, misleading, or inaccurate information.
Use automated systems to access the website without authorization.
Infringe upon the intellectual property rights of Zoiful Wellness or others.
Zoiful Wellness reserves the right to suspend or terminate access to its website or services for violations of these Terms.
11. Privacy
Your use of this website is also governed by the Zoiful Wellness Privacy Policy, which explains how personal information is collected, used, stored, protected, and disclosed.
12. Disclaimer of Warranties
To the fullest extent permitted by law, the Zoiful Wellness website, products, educational materials, services, and communications are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied.
Zoiful Wellness does not guarantee uninterrupted website availability, error-free operation, or any specific health, wellness, or treatment outcome.
Individual results will vary.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Zoiful Wellness and its owners, officers, employees, contractors, affiliates, licensors, vendors, suppliers, service providers, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising from or relating to your use of the website, products, services, or communications.
To the extent permitted by law, Zoiful Wellness's total liability for any claim shall not exceed the amount actually paid by you to Zoiful Wellness for the specific product or service giving rise to the claim.
Nothing contained in these Terms limits liability where such limitation is prohibited by applicable law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Zoiful Wellness, its owners, employees, contractors, affiliates, licensors, vendors, and service providers from any claims, liabilities, damages, costs, or expenses arising from your violation of these Terms, misuse of the website or services, or violation of applicable law.
15. Changes to These Terms
Zoiful Wellness reserves the right to modify these Terms at any time.
Revised Terms become effective immediately upon posting to the website with an updated Effective Date.
Your continued use of the website or services constitutes acceptance of any revised Terms.
16. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles.
Any dispute arising from or relating to these Terms or your use of the website or services shall be brought exclusively in the state or federal courts located within the State of Florida, and you consent to the jurisdiction of those courts.
By accessing or using the Zoiful Wellness website or services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
